Knockets (“we”, “us” , “knockets.com”) is committed to protecting the privacy of the users (“you” / “your” / “yourself”) of its website offered by Knockets and has provided this privacy policy (“Policy”) to familiarize you with the manner in which Knockets uses and discloses your information collected through the website.
The terms of the Policy provided herein administer your use of any and all of the information accessible on or from this website. The Policy also lays down how Knockets may collect, use and share any information you provide.
Knockets reserves the right, at its prudence, to change, alter, include or remove portions of this Policy at any moment in time. Knockets recommends that you review this Policy periodically to ensure that you are aware of the current privacy practices.
These guidelines shall be construed as provided in observance with Information Technology Act, 2000 as amended and examined with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.
Collection of Information
1. Knockets may collect the following two types of information:
a. “Personal Information” which shall mean information which could reasonably be used to identify you personally, such as your name, e-mail address, physical address or other significant details; and demographic information, such as gender, pin code or related information. For the purpose of this policy, sensitive personal data or information has been considered as a part of Personal Information, which may include information such as password, financial information (details of bank account, credit card, debit card, or other payment instrument details etc.).
b. “Non-Personal Information” which shall mean information that does not identify you or any other personality, and includes session, web beacons and usage data, log data and joint information. We use this information to inter-alia deliver our web pages to you upon request, to tailor our website to the interests of our users, to measure traffic within our website, to develop the website class, interactivity and functionality and let advertisers know the geographic locations from where our visitors come.
c. Knockets may install cookies or other similar data collection software in your computer system/device for such purpose and you hereby consent to the same. We may use “cookies”, beacons or similar electronic tools to collect information to understand the user’s individual interests. Unless you willingly identify yourself (through registration, for example), we will have no way of knowing who you are, even if we assign a cookie to your device. The only personal information a cookie can contain is information you supply. A cookie cannot read data off your device. Our advertisers may also assign their own cookies to your browser (if you click on their ads), a process that we do not direct.
2. You signify that the information or data you provide from time to time is and shall be accurate, recent and updated and you have all the rights, permissions and consents to provide such information or data. You’re providing the information or data and Knockets’s consequent storage; collection, usage, transfer, access or processing of the same shall not be in violation of any third party agreement, laws, judgments, orders or decrees.
Use of Information
1. You may need to provide Knockets with your Personal Information while registering yourself on the website. The information so provided by you to Knockets or otherwise captured by Knockets may be used for a number of purposes connected with Knockets’s business operations which may include the following:
a. Processing applications;
b. Providing of services, testing or development of services, suggesting various products or services including those of third parties;
c. Dealing with the requests, enquiries and complaints, and other related activities;
d. Marketing products and services of Knockets and its analysis;
e. Responding to your queries and fulfilling your requests for information regarding the website;
f. Notifying you of any new offers or services of Knockets and sending you important information regarding the Applications, changes to any of Knockets’s policies and/or other administrative information;
g. Keeping you up to date about the most recent content available on the website and special offers regarding the same;
h. Sending you surveys and marketing communications that Knockets believes may be of interest to you;
i. Carrying out internal reviews and data analysis for the website;
j. Personalizing your experience while using the website by presenting advertising, products and offers customized to you;
k. If you wish to subscribe to any content package or service offered by Knockets through the website, for completing your purchase;
l. Improving the services, content and advertising on the website;
m. Protecting the integrity of the website; and
n. Responding to legal process and provide information to law enforcement agencies or in connection with an inquiry on matters related to public protection, as permitted by law.
2. Your Personal Information will be kept confidential to the maximum possible extent and will be used to support your relationship with Knockets, to notify you of any updated information and new activities and other related functions offered by Knockets. Any identifiable information (personally) provided by you will not be considered as sensitive if it is freely accessible and / or available in the public domain. Further, any comments, messages, blogs, scribbles etc. posted / uploaded / conveyed / communicated by users on the public sections of the website becomes published content and is not considered personally identifiable information subject to this Policy.
3. Knockets may use Personal Information to verify whether you are entitled to access and use the website and the products and services made available through the website. This Personal Information may also be used to enable Knockets to enhance your experience of the website.
4. Further, with respect to Non-Personal Information automatically collected and stored in files, Knockets uses this information to understand and analyze trends, to administer the website, to learn about user behavior on the website, and to gather demographic information about the user base as a whole. Knockets may use this information in its marketing and advertising services. Knockets may also use such information to measure traffic patterns on the website. As Non-Personal Information does not personally identify you, Knockets may use and disclose Non-Personal Information for any purpose.
Disclosure
1. Knockets does not sell or rent Personal Information. Personal Information may be disclosed under the subsequent conditions:
a. Knockets may disclose your Personal Information to its affiliates, consultants, vendors and contractors who provide diverse services including, contact information verification, payment processing, customer service, website hosting, data analysis, infrastructure provision, IT services, and other similar services, under confidentiality restrictions, in order to enable such vendor and service providers to provide the services subscribed to by you;
b. Knockets may provide your information or data to its partners, associates, advertisers, service providers or other third parties to provide, advertise or market their legitimate products and/or services which may be of your interest. You will have the option to ‘opt out’ of such marketing or promotional communications; and
c. As necessary or appropriate: (a) in any approach acceptable under the law, including laws outside your nation or country; (b) to comply with lawful process whether local or distant; (c) to respond to requests from public and government authorities, including public and government authorities outside your nation or country; (d) to enforce Knockets’s terms and conditions; (e) to protect Knockets’s rights, privacy, safety or property, and/or that of Knockets’s affiliates, you or others; and (f) to allow Knockets to pursue available remedies or limit the damages that Knockets may keep up.
d. We may disclose to third party services certain personally identifiable information listed below:
i. Information you provide such as name, e-mail, mobile number.
ii. Information we accumulate as you access and utilize our service, including device information, location and network carrier.
e. This information is shared with third party service providers so that we can:
i. Personalize the app for you.
ii. Perform behavioral analytics.
2. Your consent being part of the terms and conditions through which Knockets provide you with a service. Your assent to collecting Personal and Non-Personal Information may be implicit or through way of conduct.
3. Website may present display advertising and may collect data about traffic via Google Analytics or any comparable analytical tool, Demographics and Interest Reporting.
Information Security and Storage
1. Knockets uses reasonable security measures, at the minimum those mandated under the Information Technology Act, 2000 as amended and read with Information Technology (Reasonable Security Practices and Procedures & Personal Data or Information) Rules, 2011, to safeguard and protect your data and information. Knockets implements such measures, as stated above, to protect against unauthorized access to, and unlawful interception of, Personal Information. You accept the inherent security implications of providing information over Internet/cellular/data networks and will not hold Knockets responsible for any breach of security or the disclosure of Personal Information unless Knockets has been grossly and willfully negligent.
2. Your information or data will chiefly be stored in electronic form. However, certain data can also be stored in physical form. Knockets may store, collect, process and use your data in countries other than the Republic of India but under full compliance with applicable laws. Knockets may enter into agreement with third parties (in or outside of India) to store your information or data. These third parties may have their own security standards to safeguard your information or data and Knockets will on commercial reasonable basis require such third parties to adopt reasonable security standards to safeguard your information or data.
3. Notwithstanding anything contained in this Policy or elsewhere, Knockets shall not be held responsible for any loss, damage or misuse of your Personal Information, if such loss, damage or misuse is attributable to a Force Majeure Event. A “Force Majeure Event” shall mean any event that is beyond the reasonable control of Knockets and shall include, without limitation, sabotage, fire, flood, explosion, acts of God, civil turmoil, strike or industrial act of any type, riots, revolt, war, acts of government, hacking, unauthorized access to data and storage device, computer crash, infringe of security and encryption, etc.
Third Party Websites, Applications and Services
The Website may include links to other websites. Such websites are governed by their own privacy policies, which are beyond our control. Once you leave our servers (you can notify where you are by checking the URL in the location bar on your browser), use of any information you provide is governed by the privacy policy of the website you are visiting. That policy may differ from ours. If you can’t find the privacy policy of any of the website via a link from the website’s homepage, you should contact the website straight for more information.
Access, Correction and Deletion
Knockets provides you with all information that Knockets maintains about you such as the contact information etc. upon proper verification. This may be provided to you on request, in case you experience any distrusts. You may request access and/or correct the information Knockets has collected from you by contacting Knockets at knockets@gmail.com. If you wish to have the information or data that you have provided to Knockets deleted, you can always do so by sending a request to us on the e-mail id. You may note that correction or deletion of certain information or data may lead to cancellation of your registration or your access to certain features of the website. You also agree and acknowledge that certain data or information cannot be corrected or deleted or prohibited to be deleted as required under any law applicable, law enforcement requests or under any judicial proceedings. If you have questions or concerns about this Policy, please contact Knockets at knockets@gmail.com.
Our Commitment
Knockets (“we”, “us”, “the website”) is strongly devoted to the data subject’s (“you”, “your”, “subscriber”, “user”) right to privacy and to keep your personal and financial information protected. To earn your trust and confidence in our commitment, we are fully disclosing our privacy practices. We persuade you to read our privacy statement to understand what types of personally identifiable information we collect and how we utilize this information. This statement applies exclusively to the information collected on knockets.com.
This privacy policy describes the usage of information provided or collected on the website where this privacy policy is posted. We follow this privacy policy in accordance with applicable law in the provinces where we function. In some cases, we may provide additional data privacy notices explicit to certain regions. Those conditions are to be read in combination with this policy.
Please keep in mind that when you provide us information on a third-party site or platform (for example, via our applications like social-media login) the information we assemble is through those third-party sites linked with our applications and is covered by this privacy policy, and the information the third-party site or platform collects is subject to the third-party site or platform’s privacy practices. Privacy preferences you have made on the third-party site or platform will not apply to our use of the information we have gathered directly through our website. Please also keep in observance that our website may contain links to other sites not owned or controlled by us and we are not accountable for the privacy practices of those sites. We encourage you to be conscious when you leave our website and to read the privacy policies of other sites that may collect your personal information.
All capitalized terms that have not been exclusively described herein shall have the same meaning as provided under the Terms of Use.
This Privacy Policy should be read in combination and jointly with the Terms of Use applicable to the service (website or other service) you are using.
User Consent
By using Knockets’s service (for example, when you purchase a service, enter a contest or promotion, communicate with us, on our website), you agree to our collection, use and sharing of your personal data or information as explained in this policy. In some cases, mainly if you live in a country governed by a data protection regulation, we may ask you to provide explicit permission to access our services before proceeding for further operations.
In case of any roaming user profile or if you are a traveler visiting various countries around the world and avail Knockets’s services, then we will consider the country of registration as your primary country and the permission obtained at the time of registration will be applicable for your processing of personal information. The privacy terms valid as per the law of that country at the time of registration will apply to you.
Accessing Website and Knockets’s Services through VPN
You should not access or use the Website or Knockets’s Services by means of any mechanism or technology which conceals your actual geo-location or provides incorrect details of your location (for example, use a virtual private network (VPN) to access the website).
We will not be accountable or liable for any collection, storage or processing of your personal information or data if you use any instrument or technology to access or use Website or Services which conceals your actual geo-location.
Collection of Personal Information and its use
‘Personal Information’ or ‘PI’ is defined as any information that identifies (whether directly or indirectly) a particular entity or person, such as the individual’s name, postal address, e-mail address, and mobile number indicating to that particular person or is identifiable. When anonymous information is directly or indirectly related with personal information, the resulting information can also be treated as personal information.
Knockets only collects the necessary personally identifiable information in order to respond to your requests for our customized products and services.
Knockets does not collect personally identifiable information about you except when you specifically and knowingly provide it. Knockets and its service partners use your personally identifiable information to operate the sites and services and to inform you of new features, services, and products from Knockets and its affiliates.
I. Information you provide to us
We may request for and collect the subsequent personal information about you when you use the website and without this information we may not be able to offer you with all the requested services;
a. Registration Data
To use certain features on the website, and for the Services (such as event registrations and website operations, reviews, quizzes, polls), you may provide necessary contact Information, including but not limited to:
• First Name
• Last Name
• E-mail Address
• Phone number
II. Information you provide to us of your own free will
If you send us personal communication, such as e-mails or letters, or if other users or third parties send us correspondence about your actions on the website, we may gather and accumulate such information.
We may gather additional information at other times, when you offer feedback(s), adjust your content or e-mail preferences, respond to surveys, or communicate with us. This information may contain your name, e-mail address, mobile number, location, etc.
III. Information we gather automatically
We gather information about you and your utilization of our services, your interactions with us and our advertising agencies, as well as information regarding your computer or other devices used to access our services (such as mobiles, tablets and other viewing devices). This information may contain, but is not limited to:
• Activities on the website like type of pages viewed, time spent on pages, search queries etc.
• Your communication with us through our e-mail, customer care and messaging platform.
• Geo-location through IP address.
• Device information like device id, device model etc. and other exclusive identifiers
• Advertising identifiers, such as those found on mobiles & tablets, devices that include identifiers (for example the Identifiers for Advertisers (IDFA) on iOS devices and GAID on Android devices);
• Information gathered via use of cookies and other technologies*;
*Note: To improve the responsiveness of the “website” for our users, we may use “cookies”, or similar electronic tools to collect information to understand the individual’s interests using the identified device. Unless you willingly identify yourself (through registration, for example), we would not know who you are, even if we assign a cookie to your device. The only personal information which a cookie can hold is the information you supply. A cookie cannot read data from your hard drive. Our advertisers may also assign their own cookies to your browser(s) (if you click on their ads), a process that we do not control. We receive and store certain types of information whenever you interact with us via website, or services through your computer/laptop/notebook/mobile/tablet/i-pad or any other electronic device which can connect to the internet. For more details you can refer to our Cookie Policy.
IV. Track information through usage and log-data
We may track certain information about you based upon your activities on the website. We use this information for conducting internal research on our users’ demographics, devices, interests, and behavior to understand, protect and serve better. This information is assembled and analysed on an aggregated basis.
We may also collect your information to track individual behavior and preferences for internal analytics and research. We may also use this information:
• To evaluate your awareness for news, services, offers, subscriptions, advertisements;
• To perform analytics and carry out customer research, to determine your interest, for identifying content that generate sales and to analyze traffic blueprints.
a. Interactive characteristics
The website has many characteristics that provide for users/individuals to unveil their identities and communicate with other users/individuals. Your use of such features and disclosure of any personal details (e.g. e-mail address, name, social media information) by you through these features are at your own risk and the website admits no responsibility for the same. However, if your privacy has been infringed as a result of participating in such features, you could notify us by e-mail at knockets@gmail.com.
If you choose to post a comment or a message on our social media accounts, message boards, chat rooms or other message areas or leave feedback, we will collect that information. We retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by the law. We may also retain such information on a collective basis to formulate market trends and sentiments. We do not, however, link any of your personal information with any comment or post while performing such analysis.
b. User Experience and Support
We identify and uses your IP address to help in diagnose any trouble with our server, and to administer our website. Your IP address is also used to help you and collect extensive demographic information to modify your experience on the website.
We will occasionally ask you to complete optional online reviews or surveys. These surveys may ask you for contact and demographic information (like zip code, age, etc.). We utilize this data to modify your experience on the website, providing you with the right content that you might be interested in and display the same as per your preference. However, such reviews or surveys will always remain optional and you can choose whether to or not to provide your personal information for such reviews or surveys.
V. Information we collect through third parties eg. Social Media Login
When you sign in through, or use your Social Media accounts like on Facebook, Gmail, and WhatsApp, Twitter etc. to share or reply to posts, we shall retrieve Information from such accounts to keep up interaction and continue to provide services. We collect the following information from the particular social media platforms, including but not limited to:
• Facebook –
• Google –
• Twitter –
• WhatsApp –
a. Transactional or Billing Information
Based on your purchase of a service or subscription package, our payment gateway partner may collect information with regard to your credit/debit card details or bank account details along with your billing address. This information shall be stored by our payment gateway partner.
For provision of services and subscription packages, you may be required to supply financial or sensitive information to our payment gateway partners, on their websites. You understand, agree and acknowledge that Knockets does not process any information provided on partner/vendor websites. Your Personal Information, Sensitive Data or Information and financial information will be dealt by these partners in accordance with their own privacy policies and other terms & conditions and Knockets shall not be liable, accountable or responsible for Your Personal Information, Sensitive Personal Data and Financial Information which you provide to these payment gateways. Knockets may however receive a copy of such information (e.g. transaction IDs and details) provided by you to third parties (e.g. vendors, payment gateway partners) solely for the purpose of settlement and justification of transaction, or for the purpose of resolution of complaints such as a transaction malfunction, processing of refunds, only as permissible by the local law. Knockets will not process any information without approval, as applicable by the local laws.
b. Auto renewal Subscription
When you choose any subscription or paid service, we or our payment gateway partner may gather your purchase and billing information, including your credit/debit card number and expiration date etc. The package subscriptions or paid services may be on auto renewal mode unless cancelled. If at any point you do not wish to auto-renew your subscription or service, you may cancel your subscription or service. We do not confine/store any personal payment information with us.
c. Information from other Sources
We may obtain information about you from other sources, add it to our account information and treat it in accordance with this policy. If you supply information to the platform provider or other partner, whom we provide services, your account information and order/service information may be passed on to us. We may obtain contact information from third parties in order to update our records and fulfill the services or to communicate with you. Demographic and purchase information: We may refer other sources of demographic and other information in order to offer you with more targeted interactions and endorsements, based on the consent given by you.
Purposes and Lawfulness of processing
The website will gather and process only personal data about you on lawful basis. Lawful basis on which we would process your personal information includes attaining explicit consent from you for processing your personal information for “legitimate interests” where processing is compulsory by us to provide you with customer support or process your data for offering finest services (e.g. processing of your information by our payment gateway partners/service providers).
We use information to offer, evaluate, manage, improve and personalize our services and marketing efforts, to process your registration, and to converse with you related to the cases stated below:
• The main use of your personal information is to confirm your identity; help to provide our services and to govern those services.
• Converse with you about our exclusive services (e.g. by e-mail, push notifications, messaging, etc.) so that we communicate about new features and special offers, promotional announcements, contests and consumer surveys; and content available on the website.
• For marketing (where you have agreed to this) and market research including demographic studies, to offer, optimize and personalize our products & services and to mail you newsletters and information (where you have agreed to this) about our products & services.
• Determine your requirements and offer personalized suggestions, information and news alerts for variety of topics, all of which we believe shall be of great interest to you;
• Avoid, identify and examine probably prohibited or unlawful activities, including fraud, etc.;
• Examine and recognize our audience, develop our service (including our user interface experiences) and optimize content variety, reference algorithms and delivery;
• Notify you about any change in terms of products & services.
• Allow you to join interactive features (notify you about new events, competitions and games, etc.) offered through our services.
• Carry out our requirements and implement our rights arising from any agreements entered into between you and us, including billing, chargeback and collection.
We may use your information to offer you with tailored experience when you visit/use our website, and for insight and marketing purposes.
We offer personalization by using data you put forward to us in terms of cookies, IP addresses, web beacons or related technologies with respect to the devices you use. By doing so, we can offer you with content and/or advertising that we consider is more applicable to your interests. Please give explicit consent for the same when we gather your data and/or adjust user preference in your account profile concerning your choices/preferences supplied.
You can always change your preferences with respect to the cookies from website.
You can also make a request to change your consent at knockets@gmail.com.
Information used by company
The Information as supplied by the individuals or users enables us to improve the products/services and offer you the most easy-to-use experience. In certain cases, provision of service(s) or product(s), we may require your billing or contact address as well. All required information is service dependent and the Company may apply the above said user Information to keep up, protect, and improve the services (including advertising on the “website”) and for developing new products & services. We may also use your e-mail address or other personal identifiable information to send commercial or marketing messages with your permission, as applicable by local laws [with a choice to subscribe/unsubscribe]. We may, however, use your e-mail Id without further consent for non-marketing or executive purposes (such as informing you about important changes, for customer services, billing purposes, etc.)
Any personal identifiable data or information provided by you will not be considered as sensitive if it is freely available and/or easy to get in the public domain e.g. comments, messages, blogs, scribbles available on social platforms like Facebook, twitter, etc. Any comment or post uploaded/conveyed/communicated by the individuals/users on the public segment of the website becomes published content and is not considered personally identifiable data/information, subject to this Privacy Policy. In case you choose to reject to submit personally identifiable information, we may not be able to offer certain products/services to you. In any case, we will not be accountable and/or responsible for the rejection of certain services to you in lack of you to provide necessary personal information. When you register with the website for exclusive services, we may contact you about updating your personal information to offer premium service that we believe may benefits/interests you.
Disclosure to third parties
a. General Disclosure
At times the website can make certain personal information accessible to strategic partners that work with the website to offer services, or that assist the website market for clients. For example, when you buy and activate subscription, you authorize the website to exchange the information you supply during the activation process for a service. If you have approved the product/service, your account will be administered by the website’s privacy policy. Personal information will only be shared by the website to offer or improve our services and marketing features; it will not be shared with third parties for their marketing functions.
We may also cautiously select companies to send you information about their products or services which are related to the site’s service but are not compulsory for its operation (“Extended Service”). If the website proposes to use personally identifiable information for an Extended Service, the website will recommend you with the ability and requisite instructions to reject this service. You may also discontinue informational mail or promotional mail from the website by following the instructions on the mail delivered to you.
People may release your personal information will include:
• Members of Knockets;
• Advertisers and content partners, either in an collective form e.g. “5,000 individuals clicked on a banner ad”;
• Credit-reporting and fraud-checking agencies;
• Our professional gurus, including our accountants, auditors and legal representatives;
• Other Telecommunication and service providers;
• By releasing individual’s record such as IP addresses as might be required by law; or
• Government and regulatory authorities and other organizations as approved by law. We will make sure that these people only use such information to execute the above functions, and that they have sufficient methods to deal with your data safely. Some of these people may be Non-Resident of India.
b. Advertisement
When we provide information to our advertisers, to help them to understand our viewers and verify the value of advertisement on our website, it is usually in the form of collective statistics on traffic to various pages/content within our website. We use third party advertising companies to provide ads when you visit our website. These companies may use information (including your name, address, e-mail Id or phone number or any other personally identifiable information) about your visit to our website, in order to present advertisements about goods & services of interest to you. We do not offer any personally identifiable information to third party websites/advertisers/ad-providers without your permission.
c. Service Providers
We might disclose your information if we use third party Service Providers to administer and process your personal information for the purpose notified in the Privacy Policy (e.g. for hosting activities related to the use of our website or services). The website may contain links to various third party websites that may gather your Personal Information. Use of your information gathered by such third party platform will be administered by the privacy policy in such third party platform. Such websites are administered by their respective privacy policies, which are beyond our control. Once you left our servers (you can enlighten yourself by checking the URL in the location bar on your web browser), use of such information you provide is administered by the privacy policy of the operator of the website, and you are visiting. That policy may vary from ours. If you can’t find the privacy policy of any of these websites via a link from the website’s homepage, you can contact the website owner directly for information.
We might share non-personal identifiable data or information publicly and among our partners such as publishers, promoters, developers, or rights holders etc. We share data or information publicly to demonstrate trends about the wide-ranging use of our services. We also permit specific partners to gather information from your web browser or/and device for marketing/promotions through their own cookies or similar tools.
d. Promotions & Offers
With your permission we might share or disclose your personal data or information outside our website e.g. offering SMS and e-mail related services like marketing newsletters, promotions and offers.
e. Business Transfers
We give personal data or information to our affiliates and other trusted businesses or individuals to process it for us, based on our orders or instructions and in agreement with our Privacy Policy and any other suitable classified and security measures. For example, we might use service providers to assist us with customer support. We might share your data or information with members of the Knockets and affiliated entities. In this Privacy Policy “we”, “us”, “our” and “ourselves” means any member of the Knockets.
In the events if Knockets is combined with or acquired by another business entity/company or in case re-organization or re-structuring of business, we and our affiliates might share your personal information, whole or in part, with another business entity/company.
f. Legal
The website might disclose personal identifiable data or information if needed to do so by law or in the good belief that such act is essential to:
• get that your actions on our website infringe the Knockets’ Terms of Service or any of our instructions for particular products or services;
• conform to the decrees of the law or comply with legal process provided on the website or its owners;
• defend and guard the rights or property of the website owners, or the users of the website;
• operate under difficult circumstances to guard the personal safety of users or individuals of the website, its owners, or the public.
We might need to share details with third parties (such as auditors or legal advisors) to get advice. Any such processing will be administered by an agreement in the form required by law, preserving any legal data guard rights.
Your Controls and Choices
Managing your data or information
When you use the services of Knockets (websites or any of its pages), we make good attempts to offer you with access to your personal data or information and shall further make sure that any personal data or information found to be incorrect or incomplete shall be corrected or modified as possible, subject to any condition for such sensitive personal data or information to be preserved by law or for lawful business functions.
We ask individuals or users to recognize them and the data or information requested to be accessed, corrected or eliminated before processing such requests. We might refuse to process requests that are unreasonably repetitive or regular, require top-heavy technical effort, put in danger the privacy of others, or would be particularly impractical (e.g. requests about data or information in our backup systems), or for which access is not otherwise needed. In any case, where we give data or information access, we carry out this service free of charge, except if doing so would require top-heavy technical effort. We maintain certain services in such a way that after you remove your data or information, residual copies may take time before get removed from our active servers or our backup systems.
To work out rights appropriate to you as a data subject, you must write us and make a request for the specific right. And make sure you use suitable subject to mention the rights (e.g. Request for Data Access, Request for Data Portability, Request for Data Deletion etc.) while making all such requests, this would facilitate us in processing your requests in more rapid and well-organized way.
It takes 30 days to complete your request from the date of receipt. However, if the requests are excessive then it would need significant amount of effort and we may perhaps ask for an extension of 60 days by giving a prior notice to you.
We offer you the facility to use certain controls & choices regarding our collection, use and sharing of your personal data or information. In agreement with applicable law, your controls & choices may comprise:
a. Data Access & Portability
The EU – General Data Protection Regulation) permits you, as the data subject, to request copies of your personal data or information held by us. You might also be entitled to request copies of personal data or information that you have supplied to us in a structured, frequently used, and machine readable layout or request us to put out this information to another service provider (where practically possible).
b. Rectification of incorrect or incomplete Information
You can request us to rectify incorrect or incomplete personal data or information provided by you (this data or information you cannot update by yourself) by sending us an e-mail.
You are accountable for keeping your personal data or information up to date. The website might send you e-mail as a periodic reminders to maintain or rectify your personal data or information.
c. Data Retention and Removal
We keep your personal data or information as long as needed for the legitimate interests specified in this policy and for us to obey with our legal obligations. If you no longer want us to use your data or information then you may request us to remove your personal data or information.
Please note that if your request for removal of your personal data or information;
• We might retain some of your personal data or information as necessary for our legitimate business interests, such as fraud exposure and prevention and improving protection in the future.
• We might retain and use your personal data or information to the extent necessary to comply with our legal obligations and reasons of public interests e.g. we keep some of your data or information for tax, legal reporting and auditing obligations.
• Information or data you shared with others (e.g. reviews, forum postings etc.) might continue to be publicly visible on the website, even after we remove your details. However, attribution of such information to you will be deleted. Furthermore, some copies of your data or information (e.g. log records) may remain in our database, but disassociated from individual identifiers.
• As we retain copies of personal data or information to guard from accidental or malicious loss and destruction, residual copies of your personal data or information might not be removed from our backup systems for a restricted period of time.
d. Withdrawing approval and constraint of processing
Withdrawing your approval at any time with us, you might wish to do so by e-mail us. We shall review your request and might ask you to confirm your identity. Post confirmation we will withdraw the consent for which request was made and discontinue any further processing of your personal data or information.
e. Objection to Processing
When your personal data or information is processed for direct marketing purposes, you may, at any time request us by e-mail to stop processing your data or information for these direct marketing purposes.
If you do not let us to gather personal data or information from you, we might not be able to offer certain experiences, products, and services to you, and some of our services may not be able to take account of your interests and choices. If gathering of personal data or information is mandatory, we will make clear at the point of collection consequently you can take an informed conclusion whether to participate or not. If you have any question about specific personal data or information that we process or retain, and your rights about personal data or information, please drop a line to our customer support team.
If you fail to give consent
It is our responsibility to notify you that the website is an ad-serving platform. Ads or advertisements form the core of our business, therefore consent to use and process your personal or data information to offer services by providing ads is essential for us. Use of personal data or information for serving advertisement is a binding criterion and we will not be able to offer you our services if you fail to give consent to use your personal data or information for ads and the activities related to it.
Children’s Privacy
The website is not deliberately designed for individuals or persons less than 16 years of age. Knockets does not knowingly ot intentionally permit any individual or person who is under 16 years of age to register with the services or to give any other personally identifying data or information. If Knockets becomes aware that any personally identifiable data or information of individual or person less than 16 years of age has been gathered on the website without verified parental consent, then Knockets will take the suitable steps to remove such data or information and inform the parents.
However, we believe that it is the accountability of parents to monitor their children in a way how they use our products or services. Nevertheless, it is our policy not to gather and process any personal data or information of individual or person below 16 years of age or offer to send any promotional material to individuals or persons in this category. Knockets does not seek or intend to seek or receive any personal information from children (individual or person below 16 years of age). Parents or guardians should have grounds to believe that a minor has provided Knockets with personal data or information without their prior consent then contact our customer support team to ensure that the personal data or information removed from the website.
Data transfer, storage & processing globally
We operate globally and might transfer your personal data or information to Knockets affiliated companies or third parties located around the world for the purpose as described in this privacy policy. Wherever your personal data or information is transferred, stored or processed by us, we take reasonable steps to protect your privacy e.g. your personal data or information. Furthermore, when using or disclosing personal data or information transferred from the European Union, we use standard contractual clauses permitted by the European Commission, implement other means under European Union law for ensuring sufficient protection.
Security and observance with laws
We are constantly applying and updating administrative, methodological, and physical security measures to shield your data or information against unauthorized access, loss, damage, or modification. Some of the safeguards we might use to shield your data or information are firewalls and data encryption, and information access controls. If you know or have reason to believe that your personal credentials have been lost, stolen, changed, or otherwise compromised or in case of any actual or suspected unauthorized use of your information, please drop a line to our customer support team.
Change in the terms of this Privacy Policy
This Privacy Policy is subject to modify from time to time. We reserve the right, at our sole discretion, to alter or amend the terms of this Privacy Policy from time to time in order to ensure compliance with appropriate laws (“Updated Terms”). The Updated Terms shall be effective instantly and shall supersede the terms of this Privacy Policy. We will inform you of any changes to this privacy policy if any changes made to the policy significantly affect your rights or as might be required by law. You shall solely be liable for reviewing the Privacy Policy from time to time for any alteration. Using the website after the publishing of Updated Terms, you confirm your agreement to the Updated Terms.
Contact information
a. Complaints or grievances
Any complaints, mistreatment or concerns with regards to the use, processing and disclosure of data or information given by you or violation of these terms or any applicable law should be straight away informed to the designated Data Controller/Grievance Officer mentioned below, in writing or through e-mail signed with the electronic signature:
Data Controller/Grievance Officer
Mr. Yogesh K.
E-mail: knockets@gmail.com.
Address:
Knockets
Subathu Road, Saproon
Solan-173211
Himachal Pradesh, India
Ph: +91 76 5100 9090
Knockets may reach out to verify or discuss certain details about your grievance and issues raised. We shall not be liable for any communication, if addressed, to any non-assigned person in this regard.